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Glorify Ring Deposit Pre-Order Agreement

Legal policy

This policy applies to the Glorify services identified in its scope unless a more specific policy states otherwise.

Important Notice: This Glorify Ring Deposit Pre-Order Agreement (this “Agreement”) applies when you pay a deposit to reserve a Glorify Ring or related accessory through a Glorify website, Glorify checkout, or another authorized Glorify sales channel for delivery in the United States, Canada excluding the Province of Québec, or Mexico. By paying the deposit, clicking an acknowledgement box, or otherwise completing deposit checkout, you agree to this Agreement and the country-specific disclosures presented to you.

Important Notice: This Glorify Ring Deposit Pre-Order Agreement (this “Agreement”) applies when you pay a deposit to reserve a Glorify Ring or related accessory through a Glorify website, Glorify checkout, or another authorized Glorify sales channel for delivery in the United States, Canada excluding the Province of Québec, or Mexico. By paying the deposit, clicking an acknowledgement box, or otherwise completing deposit checkout, you agree to this Agreement and the country-specific disclosures presented to you.

1. Agreement and Scope

This Agreement is between you and TUPOE Ltd (“Glorify,” “we,” “us,” or “our”). It governs your US $99 deposit pre-order for the Glorify Ring hardware and any related sizing item made available through the same checkout flow.

This Agreement does not by itself govern Glorify Membership, recurring billing, app account use, voice or prayer journal features, health or wellness features, privacy practices, product warranty, or post-delivery returns, except where this Agreement expressly refers to those topics.

2. Incorporated Terms and Order of Control

Your pre-order is also subject to the following documents and disclosures, each as presented at checkout or linked from the Glorify legal hub:

  • Terms of Service / Terms & Conditions
  • Privacy Policy
  • any Returns, Refunds & Exchanges disclosure presented at checkout or in the order confirmation
  • any Shipping, Taxes, Duties & Supported Destinations disclosure presented at checkout or in the order confirmation
  • any Product Safety and Health & Wellness disclosure presented with the product or Services

If this Agreement conflicts with the Terms of Service on a pre-order, payment, shipment timing, cancellation, refund, Free Sizing Kit, certification, or supported-country issue, this Agreement controls for that issue unless the checkout page states a more specific term or mandatory law requires a different result.

The deposit checkout order summary, balance-payment notice, and authorized order confirmation are the primary transaction records for the product version, quantity, US $99 deposit, US $199 Early Bird total product price, balance, taxes, shipping address, shipping method, and payment authorization for your order, except where mandatory consumer law or a more specific written disclosure presented to you provides otherwise.

3. Deposit Pre-Order, Price, Balance, and Order Acceptance

Glorify Ring is currently offered as a deposit pre-order. You pay US $99 today to reserve one Ring. The US $99 payment is a deposit toward the Early Bird total product price of US $199 and is not the full price of the Ring. The stated retail price is US $299.

A deposit pre-order is not an in-stock purchase. The US $99 deposit is applied to the US $199 Early Bird total product price, leaving a US $100 product-price balance. Applicable taxes, shipping, duties, brokerage, import charges, and optional services are additional unless expressly included at checkout, and will be disclosed before the relevant payment.

Order confirmation means Glorify has received your deposit pre-order request. The remaining balance is due before delivery and must be paid by the deadline stated in Glorify’s balance-payment notice. Glorify will send that notice at least fourteen (14) calendar days before the stated due date. The notice will state the amount due, payment instructions, deadline, and a seven (7) calendar-day grace period. Your US $99 deposit does not by itself authorize a later automatic charge; Glorify will obtain the payment authorization presented with the balance-payment request. If you do not pay by the deadline after the grace period, Glorify may cancel the pre-order and refund the deposit to the original payment method.

Glorify may accept, reject, cancel, limit, or hold a deposit pre-order before shipment if the order cannot be fulfilled, appears fraudulent or abusive, ships to an unsupported country, contains a material pricing or product-information error, fails verification, or is affected by legal, regulatory, certification, customs, payment, or logistics restrictions. The US $199 Early Bird total price is locked only for an accepted and eligible order whose remaining balance is paid by the applicable deadline.

If Glorify cancels your deposit pre-order before final Ring shipment because it cannot be fulfilled, Glorify will refund all amounts paid to the original payment method, subject to fraud, chargeback, or payment-risk review where permitted by applicable law.

If you believe your pre-order was rejected, canceled, limited, or held in error, you may email Glorify Support at support@glorify.global with your order number, account email, and a brief explanation. Glorify will review the request and relevant information and may reinstate, release, modify, or continue the action where appropriate and lawful. This review does not limit any mandatory refund, chargeback, complaint, or consumer right.

4. Estimated Shipment Timing and Delivery Waves

Glorify Ring is part of a limited first release and may be made, allocated, certified, imported, or fulfilled in phases.

Checkout and your order confirmation will identify the estimated shipment or delivery window for your destination. Glorify expects shipping to begin in October 2026, with the first 10,000 final Ring orders arriving before Christmas 2026. This estimate assumes timely size confirmation and balance payment and remains subject to lawful production, certification, import, customs, carrier, and payment-verification requirements.

The expected arrival before Christmas 2026 for the first 10,000 orders is an estimate, not a guaranteed delivery date, unless checkout or a written order update expressly states that it is guaranteed. It is nevertheless a material order term, and Glorify will not change the applicable estimate without the notice, consent, cancellation, and refund process required by law.

Glorify will maintain a reasonable basis for each original or revised estimate and will retain the country-specific checkout and order-confirmation record. If no legally sufficient period is stated, any default statutory timing and cancellation rule remains available.

YOU SHOULD NOT PLACE A PRE-ORDER IF YOU NEED THE FINAL GLORIFY RING BY A FIXED DATE AND NO GUARANTEED DELIVERY DATE IS STATED IN CHECKOUT OR IN A WRITTEN ORDER CONFIRMATION.

5. Delay Notices and Your Choice

If Glorify becomes aware that your final Glorify Ring cannot ship in time to meet the applicable shipment or delivery estimate, Glorify will send a delay notice to the email address used at checkout or another verified account channel.

The delay notice will state the revised shipment date if Glorify has a reasonable basis to provide one. If Glorify cannot provide a definite revised shipment date, the notice will say so and explain the reason for the delay.

The delay notice will provide the revised timing when reasonably available and will give you any right required by applicable law to consent to continued waiting, cancel, or receive a full and prompt refund. Canadian provincial late-delivery rights and the agreed Mexican delivery terms are not reduced by this Section.

For a longer delay, an indefinite delay, or a second or later delay, Glorify will request express consent to continue waiting where required by applicable law. If required consent is not received, Glorify will cancel the order and refund all amounts paid.

Glorify may decide to cancel an order it cannot fulfill within the applicable timing. If Glorify does so before final ring shipment, Glorify will notify you and provide a prompt refund as required by applicable law.

6. Cancellation Before Final Ring Shipment and Refunds

You may cancel your deposit pre-order at any time before the final Glorify Ring ships and receive a full refund of all amounts paid, including the US $99 deposit and any remaining balance already paid.

If you cancel before final Ring shipment, Glorify will process the refund to the original payment method within ten (10) business days after confirming the cancellation request, or sooner where applicable law requires. If Glorify cancels because the balance was not paid by the deadline after the grace period, the US $99 deposit will be refunded under the same rule.

Glorify will not require you to accept store credit instead of a refund for a pre-shipment cancellation unless you voluntarily choose store credit and applicable law permits that choice.

If a refund cannot be made to the original payment method, Glorify may use another lawful refund method that is at least as fast and reliable as required by applicable law.

Fraud, chargeback, payment-risk, sanctions, account-security, or identity-verification review may affect immediate refund processing where permitted by applicable law. This does not limit mandatory refund rights for bona fide customers.

7. Free Sizing Kit and Separate Fulfillment Step

If you selected a Free Sizing Kit, the kit is provided only as a sizing aid for bona fide pre-order customers.

Shipment or delivery of a Free Sizing Kit does not count as shipment of your final Glorify Ring and does not start the return window for the final ring.

You may still cancel your deposit pre-order before the final Glorify Ring ships, even if you have already received a Free Sizing Kit.

Unless Glorify states otherwise in a specific return instruction or fraud-review notice, a bona fide customer does not need to return the Free Sizing Kit merely because the customer cancels before final ring shipment.

For a bona fide customer, shipment, retention, or sharing of a Free Sizing Kit will not reduce a pre-shipment refund or any other mandatory refund.

8. Free Sizing Kit Fair Use Policy

Free Sizing Kit Availability

Free Sizing Kit availability is limited to one (1) kit per customer, household, shipping address, payment method, account, device, or other reasonable anti-abuse identifier, unless Glorify expressly approves another kit.

Glorify may review a Free Sizing Kit request before shipment. Review may include order, account, address, device, payment, chargeback, fraud, reshipping, and prior-order signals, subject to the Privacy Policy and applicable law.

Glorify may pause, decline, cancel, or require verification for Free Sizing Kit shipments or related deposit pre-orders where Glorify reasonably detects duplicate requests, account cycling, repeated or substantially similar addresses, reshipping or mail-drop services used to evade limits, payment fraud, chargeback risk, commercial sampling, resale, or a pattern indicating no bona fide intent to complete a purchase.

For confirmed abuse or fraud, and where permitted by applicable law, Glorify may cancel duplicate or abusive requests, refuse additional Free Sizing Kits, suspend or restrict related accounts, require return of unused kits, recover reasonable kit and shipping costs, or offset such costs against amounts otherwise payable only where lawful.

This Fair Use Policy does not remove a bona fide customer’s right to cancel a deposit pre-order before final Ring shipment and receive a full refund of all amounts paid under this Agreement or applicable law.

9. Size Confirmation and Final Ring Release

If you choose the Free Sizing Kit or another size-confirmation process, your final Glorify Ring will not be released for final fulfillment until you confirm your final ring size through the method Glorify provides.

If you do not confirm your size after receiving the Free Sizing Kit, final ring fulfillment will remain paused. Glorify may send reminders to help you complete size confirmation.

After you confirm your final ring size, you may contact Glorify Support within three (3) days to request a size change. After that period, your confirmed size may enter production or final processing and may no longer be changed before shipment.

A delay caused by failure to confirm size does not remove your right to cancel before final ring shipment.

10. Address, Country, and Supported Fulfillment

Deposit pre-orders are currently accepted only for delivery addresses in the United States, Canada excluding the Province of Québec, and Mexico. Delivery through a freight forwarder or reshipper does not convert an excluded or unsupported destination into a supported destination.

You are responsible for providing accurate, current, and complete checkout, shipping, contact, and size-confirmation information.

If you need to change your shipping address before final ring shipment, contact Glorify Support as soon as possible. Address changes may not be available after the order enters final processing or shipment.

Changing the shipping country can change currency, total price, taxes, duties, importer-of-record treatment, certification, product configuration, carrier availability, warranty support, return options, language, and consumer rights. A country change requires Glorify approval and may require cancellation and a new order through the destination-specific checkout.

Glorify may refuse, hold, or cancel orders shipped to unsupported countries, high-risk reshipping addresses, mail drops, freight forwarders, sanctioned destinations, restricted parties, or destinations where legal, regulatory, import, certification, safety, carrier, or support restrictions prevent lawful or practical fulfillment.

11. Regulatory, Certification, and Fulfillment Conditions

Glorify Ring may include wireless, Bluetooth, battery, charging, sensor, firmware, and other regulated components. Final sale, import, shipment, labeling, packaging, app availability, and regional feature availability may depend on applicable regulatory, certification, safety, environmental, telecom, radiofrequency, Bluetooth, customs, and product-compliance requirements.

Glorify may accept a deposit pre-order while a country-specific certification or approval is pending only when doing so is lawful and the pending status is clearly disclosed before the US $99 deposit is paid. A pending-status disclosure is not a promise that approval will be granted.

For the United States, any FCC, battery-transport, product-safety, or Bluetooth qualification statement will identify whether it is obtained, pending, or only a design objective. For Canada, Glorify will not accept a deposit pre-order or otherwise offer the Ring for sale until the applicable ISED technical acceptance certificate and Radio Equipment List requirements are satisfied. Canadian packaging and labeling will present mandatory information in English and French where federal law requires, notwithstanding that Québec is not a supported sales destination.

For Mexico, Glorify will not import or ship the final Ring until applicable telecommunications homologation, product-safety, Spanish-language labeling, and marking requirements administered by the competent Mexican authorities are satisfied, including any continuing IFT certificate-number or seal requirements. The checkout will not state or imply that a Mexican approval has been obtained unless Glorify has documentary support.

Glorify will not ship a final ring to a destination where required pre-shipment certification, import, labeling, product-safety, customs, or carrier requirements have not been satisfied. If a required approval is delayed or denied, Glorify will issue the notice, cancellation option, and refund required by this Agreement and applicable law.

If certification, regulatory, customs, carrier, or supported-country issues materially affect expected shipment or delivery timing, Glorify will provide a delay notice or cancellation and refund option where required by law. If Glorify cannot lawfully fulfill your order, Glorify may cancel the order and refund all amounts paid.

12. Product Information, Features, Membership, and App Dependencies

Images, renderings, prototypes, app screens, timelines, and feature descriptions may be illustrative and may not show the final product, packaging, software, app experience, regional availability, or all limitations.

The final product, app experience, firmware, charging accessories, sizing process, membership features, supported mobile platforms, and regional features may differ where required by manufacturing, certification, logistics, software, app-store, privacy, safety, or legal constraints.

Unless the checkout page clearly states otherwise, the hardware pre-order is separate from any paid Glorify Membership. Any included membership period begins only as stated in the applicable Membership Terms or checkout disclosure and does not begin merely because you placed a pre-order or received a Free Sizing Kit.

Recurring membership billing requires separate disclosure and consent before recurring charges begin, where required by applicable law.

13. Taxes, Duties, Shipping Costs, and Import Charges

At deposit checkout, Glorify will clearly display the US $99 deposit, the US $199 Early Bird total product price, the US $100 remaining product-price balance, transaction currency, and any mandatory taxes, shipping, brokerage, duties, or other charges that can reasonably be calculated. Any additional amount due will be itemized in the balance-payment notice before payment. U.S. orders will ordinarily be shown in USD, Canadian orders in CAD, and Mexican orders in MXN, unless checkout clearly and lawfully states otherwise.

Checkout and the order confirmation will state whether Glorify or the customer is the importer of record and whether duties, brokerage, taxes, or import charges are prepaid or payable on delivery. Glorify will not impose an undisclosed mandatory charge. A customer's failure to complete a disclosed and lawful import requirement may affect delivery and refunds only as permitted by applicable law.

After shipment, shipping, duties, customs fees, and import charges are refundable whenever required by applicable law or the country-specific return disclosure. No such amount will be retained from a pre-shipment cancellation refund.

14. Returns After Final Ring Delivery

Once the final Glorify Ring has shipped, the deposit pre-order can no longer be canceled under the pre-shipment cancellation right in this Agreement.

After delivery, you may request a return within the return window disclosed for your destination, subject to the applicable Returns, Refunds & Exchanges disclosure and mandatory warranty, conformity, revocation, or cancellation rights. A consumer in Mexico may revoke the transaction within five (5) business days after the later of accepting the agreement or delivery; Glorify will refund the price, and freight or insurance will be allocated only as Mexican law permits.

The return window for the final Glorify Ring begins when the final ring is DELIVERED, not when you place a pre-order and not when a Free Sizing Kit is delivered.

15. Privacy and Fraud-Prevention Data

Glorify processes personal data related to pre-orders, payment status, shipping, size confirmation, support, refunds, returns, fraud prevention, security, legal compliance, and dispute handling as described in the Privacy Policy and other applicable privacy notices.

For fraud prevention, payment security, Free Sizing Kit fair use, chargeback prevention, sanctions screening, and account security, Glorify may process order, account, address, device, network, payment-risk, support, and prior-order signals, subject to applicable privacy and consumer protection laws.

Deleting your Glorify account does not automatically cancel your pre-order, trigger a refund, or erase records Glorify must retain for legal, tax, accounting, security, fraud-prevention, payment, warranty, return, or dispute purposes.

16. Dispute Resolution; Linked Terms of Service

PLEASE REVIEW THE TERMS OF SERVICE CAREFULLY. The dispute resolution terms for this Agreement are stated in the Glorify Terms of Service at https://www.glorify.global/app/terms-conditions or a successor Terms of Service URL presented to you at checkout.

The Terms of Service are incorporated by reference into this Agreement. They may include binding individual arbitration, a class action waiver, a jury trial waiver, informal dispute-resolution steps, opt-out rights, exceptions for small claims court or certain equitable claims, governing law, and forum provisions, subject to applicable law.

This Agreement does not restate the operative arbitration, class-action waiver, opt-out, exception, forum, or procedural terms. Section 22 of the Terms of Service applies only to eligible U.S. users and does not apply to Canadian or Mexican consumers. Any unenforceable dispute provision is replaced only to the extent necessary by the applicable mandatory rule; all remaining provisions continue in effect.

17. Mandatory Consumer Rights

Nothing in this Agreement limits any non-waivable refund, cancellation, delivery, legal guarantee, warranty, product-liability, unfair-contract, data-protection, dispute-resolution, or other consumer right that applies under the laws of your country, state, province, or region.

If mandatory consumer law gives you stronger rights than this Agreement, those mandatory rights apply.

17.1 United States

For U.S. customers, federal and state rules governing shipment representations, delays, refunds, warranties, unfair practices, and payment remain applicable. The dispute provisions in the Terms of Service apply only as stated for U.S. users.

17.2 Canada (Excluding Québec)

Glorify currently accepts Canadian deposit pre-orders only for delivery addresses outside the Province of Québec. Before the US $99 deposit is paid, the Canadian checkout will provide supplier identity and contact information, product description, currency, US $199 Early Bird total product price or its displayed local-currency equivalent, additional charges, deposit and balance-payment terms, the estimated supply or delivery date, delivery terms, cancellation and refund information, an opportunity to correct errors, and a retainable contract copy, as required by applicable provincial law.

17.3 Mexico

For Mexico, Glorify will provide the material deposit pre-order terms, supplier identity, physical address, complaint channels, total price in MXN, the deposit and remaining balance, additional charges, payment terms, expected delivery timing, warranty information, and cancellation procedures in Spanish before payment and in a retainable confirmation.

Mexico consumers retain their non-waivable revocation, refund, warranty, PROFECO, and court rights. No California forum, U.S. arbitration, class waiver, disclaimer, limitation, or Free Sizing Kit condition overrides those rights.

18. Updates to This Agreement

The version of this Agreement accepted at checkout applies to your pre-order unless you later agree to an updated version or applicable law permits an update.

If Glorify makes a material change that affects your pre-order rights or obligations before final ring shipment, Glorify will provide notice and obtain consent where required by applicable law.

19. Contact

For cancellation, size confirmation, delay, refund, address change, Free Sizing Kit, appeal, or pre-order support requests, contact Glorify Support at support@glorify.global.

Important order updates will be sent to the email address used at checkout or another verified account channel. You are responsible for keeping your contact information current.